Whether you need a one-time install or a full managed-service relationship, we offer the services below to small and large businesses across the Tri-State area.
Project Planning
Complex IT projects fail when they skip the scoping phase. We sit down with you, document what's actually running, design what should be running, and produce a roadmap with timelines and budget so there are no surprises mid-install.
Good for: opening a new location, server or system migrations, or any project with too many moving parts to track in your head
Network Management
From the firewall to the Wi-Fi to the switch in the closet — we design, deploy, and keep an eye on the whole stack. Most networks slow down or break because they were never properly designed in the first place; we build them right — including high-density office Wi-Fi, warehouse coverage, firewalls, and remote-access VPN — then monitor them so problems get spotted before anyone calls. If you've outgrown a consumer router, this is where we start.
What we handle
Switch & router configuration with VLAN segmentation
Wi-Fi survey, access-point deployment, and tuning
Firewall deployment & management (pfSense and others)
Site-to-site VPN between locations, remote-worker VPN
Network security monitoring & intrusion alerts
Ongoing performance & availability monitoring
Good for: warehouses, businesses with 10+ devices, multi-floor offices, multi-location businesses, guest-Wi-Fi requirements
Remote Help Desk
Same-day support for your team by phone, email, or screen-share. Most issues get resolved without scheduling a site visit — faster for your people, cheaper for you. Bigger problems we escalate to on-site service.
What we handle
Phone, email, and screen-share support during business hours
Software install, configuration & troubleshooting
Account, password, and access assistance
Printer, peripheral, and email-client issues
Good for: distributed teams, offices with non-technical staff, anyone who needs quick answers
Computer Diagnostics & Repair
A computer that's slow, crashing, or won't boot usually has a specific root cause — failing drive, full disk, runaway process, dying RAM. We diagnose it properly instead of guessing, then fix it or recommend replacement honestly when it's no longer worth the repair.
Good for: aging hardware, post-incident recovery, mysteriously slow systems
Camera Installation & Maintenance
Surveillance systems for any property — retail floors, warehouses and loading docks, parking lots, or residential. We do a site walk to figure out the right camera placement, run the cabling cleanly, set up the NVR and mobile app, and make sure you can actually find footage when you need it.
What we handle
Site walk & coverage planning
Cabling, PoE-switch setup, and mounting
NVR / DVR configuration & storage sizing
Mobile app, remote viewing, and retention policy
Good for: apartment complexes, warehouses, retail loss-prevention, parking lots, residential
VoIP Phone Systems
Modern business phone systems that replace aging copper lines and POTS service. Calls follow your team wherever they are — desk phone, mobile app, laptop — and you get features (voicemail-to-email, ring groups, after-hours routing) that older systems can't match.
What we handle
RingCentral provisioning & account setup
Handset configuration & user training
Voicemail-to-email, call routing, IVR menus
Mobile-app integration for remote workers
Good for: businesses still on copper lines, multi-location offices, remote workers needing an office number
Workstation & Server Administration
From the new-hire's first laptop to the file server in the closet — including warehouse scanner fleets, label printers, and WMS infrastructure — we set them up, keep them patched, and respond when something breaks. Standardized imaging means your fleet is consistent, predictable, and faster to support.
What we handle
Workstation deployment & standardized imaging
Windows / Linux server setup & hardening
Patch management & scheduled maintenance windows
Backup design with offsite replication & tested restore
Self-hosted file sync, mail, and password manager for clients who want their data on-prem
User accounts, group policy, and password-vault management
Good for: companies with 5+ workstations, any business running its own server (or wanting one)
Structured Cabling
Cat-6 and Cat-6a runs done properly — whether through office walls and ceilings or across a warehouse floor — terminated on patch panels, labeled at both ends, and certified to performance spec. A clean cable closet pays for itself the first time you need to troubleshoot a bad connection.
Good for: warehouse network drops, new construction, office renovations, troubleshooting flaky Ethernet connections
Building Controls & Door Access
Keypad and card-reader entry systems, intercoms, and the integrations that make them work together. We handle install, configuration, and the rules around who-can-access-what-when — including schedule-based access for office hours and shift changes.
What we handle
Keypad, fob, and card-reader entry systems
Intercom and video-intercom installs
Integration with camera and alert systems
User management & schedule-based access rules
Good for: apartment complexes, warehouses with multiple entry points, multi-tenant buildings, offices needing better entry control or after-hours access
Building Automation & Smart Home
Tying lights, climate, sensors, and locks together so they work as one system — not eight different apps on your phone. We deploy and configure Home Assistant (open-source, runs locally on your network, no cloud lock-in) and integrate the gear you already own with anything new we add.
What we handle
Home Assistant install, hardening, and ongoing tuning
Z-Wave, Zigbee, and Matter device integration
Lighting, climate, and occupancy automations (scenes, schedules, presence-based)
Wall-mount tablet dashboards and mobile-app access
Rule-based notifications (e.g. “garage left open after 11 PM”)
Good for: rental and vacation properties, apartment owners wanting central control, homeowners with too many remotes, small businesses wanting after-hours HVAC and lighting schedules
AV & Conference Rooms
Conference rooms that actually work on the first try. We handle the displays, the ceiling mics, the speakers, the video-conferencing platform, and the wiring that ties them all together — so the meeting can start when the meeting is supposed to start.
What we handle
Display install & mounting (single screens or dual-display setups)
Video-conference platforms (Zoom Rooms, Teams Rooms, hardware codecs)
Ceiling-mic and room-speaker install with echo cancellation
AV cabling & cable management behind/inside walls
Tablet-based room control panels and scheduling displays
Good for: offices upgrading meeting rooms, training rooms, classrooms, places of worship, hybrid-meeting setups
Web & Email Hosting
Small-business websites and business email — hosted on your infrastructure or ours. No server of your own? We can host everything for you, with daily backups and ongoing monitoring included.
For email, we deploy self-hosted mail servers (mailcow) on your infrastructure or ours, with the full deliverability stack — anti-spam, DKIM/SPF/DMARC/MTA-STS, and webmail. Your mail stays yours; Microsoft and Google never see it, let alone train their AI on it. Calendars, contacts, and mobile sync work the way you’d expect.
What we handle
Site builds (Grav, WordPress, or plain HTML)
Web hosting on your infrastructure or ours
Domain & DNS management, Cloudflare setup, SSL certificates
Email hosting with your own domain admin login — manage mailboxes, aliases, and groups for your team
Anti-spam, DKIM / SPF / DMARC / MTA-STS — the email-deliverability stack done right
Calendar, contacts, and webmail (works with Outlook, Apple Mail, mobile apps)
Ongoing security patches and content updates
Good for: small businesses wanting a fresh site without the WordPress maintenance burden, anyone tired of Microsoft 365 / Google Workspace pricing, and folks migrating away from a hacked or outdated site
Not sure which fits?
Tell us what you're trying to accomplish and we'll recommend the right starting point. No charge for the conversation.